How do I store my products?

To retain the integrity of your products, please store them at room temperature, out of the sun - below 28 degrees C. 

What is the shelf life of my product?

We suggest a shelf life of 12 months from the time you open your product.

Are your products Vegan friendly?

All products are Vegan friendly, with the exception of The Travelista Nutrient Rich Body Balm, this product contains pure beeswax (Cera Alba).

Sensitive skin

The Travelista has been formulated with skin soothing botanicals rich in reparative properties and without harsh chemical irritants. However extremely sensitive skin can be unpredictable, if you experience an adverse reaction to any product, you may wish to stop using all topical products for several days to allow skin to re-balance, before reintroducing products one at a time. If irritation persists, please consult a dermatologist to further investigate the cause of the sensitivity.

Can I use oils if I have oily skin?

Absolutely, often an oiler appearing complexion can be an indicator of dehydration where the sebaceous glands are working over time to try and rebalance skin under stress. You can do an excellent job of rebalancing an oilier skin with skin identical, plant-based oils. The Travelista range is created using 100% botanical oils that hold a similar composition to natural sebum in the skin and is loaded with bio-available botanical ingredients. So the skin can easily access the nutrients it needs, while the product absorbs beautifully.

Can I use your products while pregnant?

Every product in The Travelista range is created with non-toxic ingredients. However, always check with your doctor before using any new products while pregnant or nursing.

What is a skin-identical ingredient?

Delivering vital nutrients and deep hydration, a skin-identical ingredient is one that is readily accepted by the skin, allowing immediate penetration of the epidermal layers. Skin-identicals are either already naturally present in the skin and the ingredient is used to top-up natural stores, like - Hyaluronic Acid, Squalane, Linoleic - Omega 3 fatty acid and Glycerine. They can also be ingredients that mimic the skin’s natural reserves, like Shea oil, Jojoba oil, Avocado oil, Sunflower seed oil and Mango butter.

What is considered packaging?

Products that are rich in powerful antioxidants are extremely sensitive to light and exposure to air. They require opaque tubes and jars to retain their optimum potency. The Travelista is packaged in carefully considered non-chemical leaching, premium packaging that preserves the integrity of our formulas. All of our packaging is recyclable.

What are free radicals?

Free radical damage is a major cause of ageing in skin. Responsible for producing toxins, these destructive molecules occur naturally due to environmental stresses like pollution, rapid changes in temperature and exposure to sun. Compromising the skin at a cellular level, these are a serious contributing factor to loss in elasticity, tone and condition. Selecting products loaded with free radical neutralising antioxidants, crucial in combating oxidative stress and maintaining optimum skin health.

When will I get my product?

Please check our Delivery & Returns page for all delivery information.